When will my order be processed?
If your order fits all authorization criteria, then all orders placed Monday - Friday before 2pm EST will ship out the same business day. All other orders will ship on the following business day.
WE DO NOT SHIP OR DELIVER ON HOLIDAYS & WEEKENDS.
Your order may be delayed for the following reasons and more information may be requested to provide proof of identity. *These reasons are subject to change at any time.
- Different billing & shipping addresses entered
- Past history of fraud or chargeback has been assigned
- Unable to verify billing address information (i.e. non US credit cards)
If your order fits all authorization criteria, then all orders placed Monday - Friday before 2pm EST will ship out the same business day. All other orders will ship on the following business day.
WE DO NOT SHIP OR DELIVER ON HOLIDAYS & WEEKENDS.
Your order may be delayed for the following reasons and more information may be requested to provide proof of identity. *These reasons are subject to change at any time.
- Different billing & shipping addresses entered
- Past history of fraud or chargeback has been assigned
- Unable to verify billing address information (i.e. non US credit cards)
How long will it take for my order to arrive?
We DO NOT ship nor deliver on holidays or weekends. If your order fits all authorization criteria then your order will ship on time. All orders placed before 2pm EST will ship out the same day. All orders placed after 2pm EST will ship out the following business day.
UPS Ground = guaranteed 1 to 5 business days
UPS 3 Day Select = guaranteed 3 business days
UPS 2nd Day Air = guaranteed 2 business days
UPS Next Day Air = guaranteed next day delivery
Track your package at http://www.ups.com/
INTERNATIONAL MAIL ADDRESSED GLOBAL EXPRESS |
ASIA/PACIFIC RIM: DEC 15 |
CENTRAL & SOUTH AMERCIA: DEC 11 |
MIDDLE EAST: DEC 15 |
MILITARY MAIL ADDRESSED TO EXPRESS MAIL |
APO/FPO AE ZIP 090-092: DEC 19 |
APO/FPO AE ZIP 093: N/A |
APO/FPO AE ZIP 094-098: DEC 19 |
APO/FPO AA ZIP 340: DEC 19 |
APO/FPO AP ZIP 962-966: DEC 19 |
MILITARY MAIL ADDRESSED TO PRIORITY MAIL |
APO/FPO AE ZIP 090-092: DEC 11 |
APO/FPO AE ZIP 093: DEC 4 |
APO/FPO AE ZIP 094-098: DEC 11 |
APO/FPO AA ZIP 340: DEC 11 |
APO/FPO AP ZIP 962-966: DEC 11 |
MILITARY MAIL ADDRESSED TO PARCEL POST |
APO/FPO AE ZIP 090-092: NOV 13 |
APO/FPO AE ZIP 093: NOV 13 |
APO/FPO AE ZIP 094-098: NOV 13 |
APO/FPO AA ZIP 340: NOV 13 |
APO/FPO AP ZIP 962-966: NOV 13 |
We DO NOT ship nor deliver on holidays or weekends. If your order fits all authorization criteria then your order will ship on time. All orders placed before 2pm EST will ship out the same day. All orders placed after 2pm EST will ship out the following business day.
UPS Ground = guaranteed 1 to 5 business days
UPS 3 Day Select = guaranteed 3 business days
UPS 2nd Day Air = guaranteed 2 business days
UPS Next Day Air = guaranteed next day delivery
Track your package at http://www.ups.com/
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INTERNATIONAL MAIL ADDRESSED GLOBAL EXPRESS |
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ASIA/PACIFIC RIM: DEC 15 |
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CENTRAL & SOUTH AMERCIA: DEC 11 |
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MIDDLE EAST: DEC 15 |
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MILITARY MAIL ADDRESSED TO EXPRESS MAIL |
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APO/FPO AE ZIP 090-092: DEC 19 |
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APO/FPO AE ZIP 093: N/A |
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APO/FPO AE ZIP 094-098: DEC 19 |
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APO/FPO AA ZIP 340: DEC 19 |
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APO/FPO AP ZIP 962-966: DEC 19 |
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MILITARY MAIL ADDRESSED TO PRIORITY MAIL |
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APO/FPO AE ZIP 090-092: DEC 11 |
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APO/FPO AE ZIP 093: DEC 4 |
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APO/FPO AE ZIP 094-098: DEC 11 |
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APO/FPO AA ZIP 340: DEC 11 |
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APO/FPO AP ZIP 962-966: DEC 11 |
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MILITARY MAIL ADDRESSED TO PARCEL POST |
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APO/FPO AE ZIP 090-092: NOV 13 |
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APO/FPO AE ZIP 093: NOV 13 |
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APO/FPO AE ZIP 094-098: NOV 13 |
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APO/FPO AA ZIP 340: NOV 13 |
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APO/FPO AP ZIP 962-966: NOV 13 |
Do you ship orders outside of the United States?
YES! We ship to most international destinations.
- Shipping options may vary depending on the delivery restrictions in your country. Not all shipping methods may be available.
- Exact shipping prices are unknown until you proceed through the checkout process.
- Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from UPS and your local customs department. eFashion Solutions is not responsible for any of these costs.
- Tracking numbers are available for UPS delivered packages.
Please see our shipping options below.
Orders weighing 5 pound or less:
USPS Standard - Delivery time = 7 - 21 days
USPS Global Express - Delivery time = 3 - 5 days
Orders weighing OVER 6 pounds:
USPS Global Express - Delivery time = 3 - 5 days
We ONLY ship to the following countries:
*Country list is subject to change at any time.
United States | Iceland |
Antigua and Barbuda | Ireland |
Argentina | Israel |
Aruba | Italy |
Australia | Jamaica |
Austria | Japan |
Bahamas | Korea (North) |
Belgium | Korea (South) |
Bermuda | Luxembourg |
Brazil | Mexico |
Canada | Netherlands |
Cayman Islands | Netherlands Antilles |
China | New Zealand |
Denmark | Norway |
Dominica | Poland |
Dominican Republic | Portugal |
Finland | Puerto Rico |
France | Russian Federation |
France, Metropolitan | Singapore |
French Guiana | South Africa |
Germany | Spain |
Greece | Sweden |
Greenland | Switzerland |
Guam | Trinidad and Tobago |
Heard and McDonald Islands | Turkey |
Hong Kong | United Kingdom |
Hungary |
AUTHORIZATION: International orders may be required to fax/scan proof of being cardholder in order to prevent credit card fraud. Additional information will be emailed once the order has been received. For more information, please call our Customer Service department.
INTERNATIONAL MAIL ADDRESSED GLOBAL EXPRESS |
ASIA/PACIFIC RIM: DEC 15 |
CENTRAL & SOUTH AMERCIA: DEC 11 |
MIDDLE EAST: DEC 15 |
MILITARY MAIL ADDRESSED TO EXPRESS MAIL |
APO/FPO AE ZIP 090-092: DEC 19 |
APO/FPO AE ZIP 093: N/A |
APO/FPO AE ZIP 094-098: DEC 19 |
APO/FPO AA ZIP 340: DEC 19 |
APO/FPO AP ZIP 962-966: DEC 19 |
MILITARY MAIL ADDRESSED TO PRIORITY MAIL |
APO/FPO AE ZIP 090-092: DEC 11 |
APO/FPO AE ZIP 093: DEC 4 |
APO/FPO AE ZIP 094-098: DEC 11 |
APO/FPO AA ZIP 340: DEC 11 |
APO/FPO AP ZIP 962-966: DEC 11 |
MILITARY MAIL ADDRESSED TO PARCEL POST |
APO/FPO AE ZIP 090-092: NOV 13 |
APO/FPO AE ZIP 093: NOV 13 |
APO/FPO AE ZIP 094-098: NOV 13 |
APO/FPO AA ZIP 340: NOV 13 |
APO/FPO AP ZIP 962-966: NOV 13 |
YES! We ship to most international destinations.
- Shipping options may vary depending on the delivery restrictions in your country. Not all shipping methods may be available.
- Exact shipping prices are unknown until you proceed through the checkout process.
- Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from UPS and your local customs department. eFashion Solutions is not responsible for any of these costs.
- Tracking numbers are available for UPS delivered packages.
Please see our shipping options below.
Orders weighing 5 pound or less:
USPS Standard - Delivery time = 7 - 21 days
USPS Global Express - Delivery time = 3 - 5 days
Orders weighing OVER 6 pounds:
USPS Global Express - Delivery time = 3 - 5 days
We ONLY ship to the following countries:
*Country list is subject to change at any time.
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United States |
Iceland |
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Antigua and Barbuda |
Ireland |
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Argentina |
Israel |
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Aruba |
Italy |
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Australia |
Jamaica |
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Austria |
Japan |
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Bahamas |
Korea (North) |
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Belgium |
Korea (South) |
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Bermuda |
Luxembourg |
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Brazil |
Mexico |
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Canada |
Netherlands |
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Cayman Islands |
Netherlands Antilles |
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China |
New Zealand |
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Denmark |
Norway |
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Dominica |
Poland |
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Dominican Republic |
Portugal |
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Finland |
Puerto Rico |
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France |
Russian Federation |
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France, Metropolitan |
Singapore |
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French Guiana |
South Africa |
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Germany |
Spain |
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Greece |
Sweden |
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Greenland |
Switzerland |
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Guam |
Trinidad and Tobago |
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Heard and McDonald Islands |
Turkey |
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Hong Kong |
United Kingdom |
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Hungary |
AUTHORIZATION: International orders may be required to fax/scan proof of being cardholder in order to prevent credit card fraud. Additional information will be emailed once the order has been received. For more information, please call our Customer Service department.
|
INTERNATIONAL MAIL ADDRESSED GLOBAL EXPRESS |
|
|
|
ASIA/PACIFIC RIM: DEC 15 |
|
|
|
|
|
|
|
CENTRAL & SOUTH AMERCIA: DEC 11 |
|
|
|
|
|
MIDDLE EAST: DEC 15 |
|
MILITARY MAIL ADDRESSED TO EXPRESS MAIL |
|
APO/FPO AE ZIP 090-092: DEC 19 |
|
APO/FPO AE ZIP 093: N/A |
|
APO/FPO AE ZIP 094-098: DEC 19 |
|
APO/FPO AA ZIP 340: DEC 19 |
|
APO/FPO AP ZIP 962-966: DEC 19 |
|
MILITARY MAIL ADDRESSED TO PRIORITY MAIL |
|
APO/FPO AE ZIP 090-092: DEC 11 |
|
APO/FPO AE ZIP 093: DEC 4 |
|
APO/FPO AE ZIP 094-098: DEC 11 |
|
APO/FPO AA ZIP 340: DEC 11 |
|
APO/FPO AP ZIP 962-966: DEC 11 |
|
MILITARY MAIL ADDRESSED TO PARCEL POST |
|
APO/FPO AE ZIP 090-092: NOV 13 |
|
APO/FPO AE ZIP 093: NOV 13 |
|
APO/FPO AE ZIP 094-098: NOV 13 |
|
APO/FPO AA ZIP 340: NOV 13 |
|
APO/FPO AP ZIP 962-966: NOV 13 |
Do you ship to military addresses or P.O. Boxes?
YES! We ship to most international destinations.
- Shipping options may vary depending on the delivery restrictions in your country. Not all shipping methods may be available.
- Exact shipping prices are unknown until you proceed through the checkout process.
- Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from UPS and your local customs department. eFashion Solutions is not responsible for any of these costs.
- Tracking numbers are available for UPS delivered packages.
Please see our shipping options below.
Orders weighing 5 pound or less:
USPS Standard - Delivery time = 7 - 21 days
USPS Global Express - Delivery time = 3 - 5 days
Orders weighing OVER 6 pounds:
USPS Global Express - Delivery time = 3 - 5 days
We ONLY ship to the following countries:
*Country list is subject to change at any time.
United States | Iceland |
Antigua and Barbuda | Ireland |
Argentina | Israel |
Aruba | Italy |
Australia | Jamaica |
Austria | Japan |
Bahamas | Korea (North) |
Belgium | Korea (South) |
Bermuda | Luxembourg |
Brazil | Mexico |
Canada | Netherlands |
Cayman Islands | Netherlands Antilles |
China | New Zealand |
Denmark | Norway |
Dominica | Poland |
Dominican Republic | Portugal |
Finland | Puerto Rico |
France | Russian Federation |
France, Metropolitan | Singapore |
French Guiana | South Africa |
Germany | Spain |
Greece | Sweden |
Greenland | Switzerland |
Guam | Trinidad and Tobago |
Heard and McDonald Islands | Turkey |
Hong Kong | United Kingdom |
Hungary |
AUTHORIZATION: International orders may be required to fax/scan proof of being cardholder in order to prevent credit card fraud. Additional information will be emailed once the order has been received. For more information, please call our Customer Service department.
INTERNATIONAL MAIL ADDRESSED GLOBAL EXPRESS |
AFRICA: DEC 11 |
ASIA/PACIFIC RIM: DEC 15 |
AUSTRALIA / NEW ZEALAND: DEC 15 |
CANADA: DEC 16 |
CARIBBEAN: DEC 15 |
CENTRAL & SOUTH AMERCIA: DEC 11 |
MEXICO: DEC 15 |
EUROPE: DEC 15 |
MIDDLE EAST: DEC 15 |
MILITARY MAIL ADDRESSED TO EXPRESS MAIL |
APO/FPO AE ZIP 090-092: DEC 19 |
APO/FPO AE ZIP 093: N/A |
APO/FPO AE ZIP 094-098: DEC 19 |
APO/FPO AA ZIP 340: DEC 19 |
APO/FPO AP ZIP 962-966: DEC 19 |
MILITARY MAIL ADDRESSED TO PRIORITY MAIL |
APO/FPO AE ZIP 090-092: DEC 11 |
APO/FPO AE ZIP 093: DEC 4 |
APO/FPO AE ZIP 094-098: DEC 11 |
APO/FPO AA ZIP 340: DEC 11 |
APO/FPO AP ZIP 962-966: DEC 11 |
MILITARY MAIL ADDRESSED TO PARCEL POST |
APO/FPO AE ZIP 090-092: NOV 13 |
APO/FPO AE ZIP 093: NOV 13 |
APO/FPO AE ZIP 094-098: NOV 13 |
APO/FPO AA ZIP 340: NOV 13 |
APO/FPO AP ZIP 962-966: NOV 13 |
YES! We ship to most international destinations.
- Shipping options may vary depending on the delivery restrictions in your country. Not all shipping methods may be available.
- Exact shipping prices are unknown until you proceed through the checkout process.
- Additional fees such as taxes, duty, or brokerage may be requested upon delivery or billed in the future from UPS and your local customs department. eFashion Solutions is not responsible for any of these costs.
- Tracking numbers are available for UPS delivered packages.
Please see our shipping options below.
Orders weighing 5 pound or less:
USPS Standard - Delivery time = 7 - 21 days
USPS Global Express - Delivery time = 3 - 5 days
Orders weighing OVER 6 pounds:
USPS Global Express - Delivery time = 3 - 5 days
We ONLY ship to the following countries:
*Country list is subject to change at any time.
United States | Iceland |
Antigua and Barbuda | Ireland |
Argentina | Israel |
Aruba | Italy |
Australia | Jamaica |
Austria | Japan |
Bahamas | Korea (North) |
Belgium | Korea (South) |
Bermuda | Luxembourg |
Brazil | Mexico |
Canada | Netherlands |
Cayman Islands | Netherlands Antilles |
China | New Zealand |
Denmark | Norway |
Dominica | Poland |
Dominican Republic | Portugal |
Finland | Puerto Rico |
France | Russian Federation |
France, Metropolitan | Singapore |
French Guiana | South Africa |
Germany | Spain |
Greece | Sweden |
Greenland | Switzerland |
Guam | Trinidad and Tobago |
Heard and McDonald Islands | Turkey |
Hong Kong | United Kingdom |
Hungary |
AUTHORIZATION: International orders may be required to fax/scan proof of being cardholder in order to prevent credit card fraud. Additional information will be emailed once the order has been received. For more information, please call our Customer Service department.
INTERNATIONAL MAIL ADDRESSED GLOBAL EXPRESS |
AFRICA: DEC 11 |
ASIA/PACIFIC RIM: DEC 15 |
AUSTRALIA / NEW ZEALAND: DEC 15 |
CANADA: DEC 16 |
CARIBBEAN: DEC 15 |
CENTRAL & SOUTH AMERCIA: DEC 11 |
MEXICO: DEC 15 |
EUROPE: DEC 15 |
MIDDLE EAST: DEC 15 |
MILITARY MAIL ADDRESSED TO EXPRESS MAIL |
APO/FPO AE ZIP 090-092: DEC 19 |
APO/FPO AE ZIP 093: N/A |
APO/FPO AE ZIP 094-098: DEC 19 |
APO/FPO AA ZIP 340: DEC 19 |
APO/FPO AP ZIP 962-966: DEC 19 |
MILITARY MAIL ADDRESSED TO PRIORITY MAIL |
APO/FPO AE ZIP 090-092: DEC 11 |
APO/FPO AE ZIP 093: DEC 4 |
APO/FPO AE ZIP 094-098: DEC 11 |
APO/FPO AA ZIP 340: DEC 11 |
APO/FPO AP ZIP 962-966: DEC 11 |
MILITARY MAIL ADDRESSED TO PARCEL POST |
APO/FPO AE ZIP 090-092: NOV 13 |
APO/FPO AE ZIP 093: NOV 13 |
APO/FPO AE ZIP 094-098: NOV 13 |
APO/FPO AA ZIP 340: NOV 13 |
APO/FPO AP ZIP 962-966: NOV 13 |
Which credit cards do you accept?
We accept:
- Visa, Master Card, American Express and Debit / Check cards.
We accept:
- Visa, Master Card, American Express and Debit / Check cards.
Do I have to pay with a credit card? Can I pay by personal check or money order?
Sorry, we do not accept personal checks. We do accept Money Orders.
Money orders are a form of payment that can be purchased through a Western Union or a bank for cash.
Placing a money order is just as easy as placing a regular order with your Credit Card or ATM debit Card.
Here are the steps of how to place your money order:
1. Select your items that you wish to purchase and place them in your shopping cart.
2. Continue through the checkout procedure (filling in your information) until the last page where you have the option to use either your credit card or money order. Click on the "Money Order" button.
3. On this screen you will be presented with your total money order amount and a Reference #. If you need to change your address or your shipping method, click on the "edit" buttons. Print this screen and mail it in with your money order. Your order will be shipped out after the money order and reference information is received.
**All money orders must be in US funds or they will be returned.
Mail To:
ATTN: Money Orders
eFashion Solutions
80 Enterprise Avenue South
Secaucus NJ, 07094
USA
Sorry, we do not accept personal checks. We do accept Money Orders.
Money orders are a form of payment that can be purchased through a Western Union or a bank for cash.
Placing a money order is just as easy as placing a regular order with your Credit Card or ATM debit Card.
Here are the steps of how to place your money order:
1. Select your items that you wish to purchase and place them in your shopping cart.
2. Continue through the checkout procedure (filling in your information) until the last page where you have the option to use either your credit card or money order. Click on the "Money Order" button.
3. On this screen you will be presented with your total money order amount and a Reference #. If you need to change your address or your shipping method, click on the "edit" buttons. Print this screen and mail it in with your money order. Your order will be shipped out after the money order and reference information is received.
**All money orders must be in US funds or they will be returned.
Mail To:
ATTN: Money Orders
eFashion Solutions
80 Enterprise Avenue South
Secaucus NJ, 07094
USA
What is your return policy?
Only items that have been purchased from this website can be returned according to the following policy.
- Every product is satisfaction guaranteed or you may return it for a return of the item price (not including shipping).
- Customers will be responsible for all shipping costs unless the product(s) received was damaged.
- All returns must be sent back within 35 days of the invoice date.
- Any returns received within a 90 day period, must be an exchange or store credit only.
- All other returns will be sent back to the customer.
- All returns MUST be in saleable condition and include its original packaging with tags attached.
- Invoice # and Billing Name must appear on the Return/Exchange Form.
- If you no longer have a copy of your invoice or Return/Exchange Form and wish to obtain one, please request one by emailing: returns@efashionsolutions.com
-Fragrance & Beauty Products: FINAL SALE, NO returns will be accepted.
- Swim Wear: Sanitary patch must be intact and not removed from the garment along with all original tags still attached.
- Foot Wear: Must be returned in a standard brown box, including the actual footwear box inside. Any returns sent back in the actual footwear box alone, will be charged an additional repackaging fee.
- We are sorry but when exchanging items, credit can only be used per invoice amount, not combined with multiple returns.
- Note: ALL gift box items MUST be shipped inside another box or your return will not be accepted. If the gift box is damaged, you will be charged $5.00.
- Any electronic products such as cell phones are FINAL SALE.
All Merchandise must be returned to:
eFashion Solutions LLC
80 Enterprise Ave South
Secaucus, NJ 07094
USA
ATT: Returns Dept.
- Fill out the Return/Exchange Form and a copy of your invoice enclosed in your package.
- In a sealed insured package, mail your package to eFashion Solutions (address provided above) along with the return form.
- You will be notified via email once your return/exchange has been received and a credit or exchange has been processed.
- Please note that your exchange item may be out of stock by the time your return is received.
You can enter in multiple style #s on the return/exchange form and note in comments which is your 1st, 2nd, 3rd choices.
OR
Note to issue a Store Credit
- If your exchange is out of stock or on back order, a refund or store credit must be issued.
- If your exchange is out of stock and you have already been issued a store credit or refund, you will be responsible for any new shipping costs on additional orders.
Only items that have been purchased from this website can be returned according to the following policy.
- Every product is sa